Terms of Service
Effective Date: August 3, 2026 | Operates under Firstnestcare, LLC
1. Service Overview & Agreement
These Terms of Service ("Terms") govern your access to and use of the website, services, applications, and tools offered by PontLook ("PontLook," "we," "us," or "our"), operated under Firstnestcare, LLC.
PontLook is a B2B corporate training matchmaking platform designed to identify GCC organizations with active workforce challenges and connect them with qualified corporate training providers. By accessing or using our platform, you agree to be bound by these Terms and our Privacy Policy.
2. Eligibility (Age 13+)
You must be at least 13 years of age (or the legal minimum age in your jurisdiction) to access or use the PontLook platform. If you are using our services on behalf of a company, organization, or legal entity, you represent and warrant that:
- You have full legal authority to bind that entity to these Terms.
- Your registration and use of the services comply with all applicable local, state, national, and international laws and regulations.
- All information you provide to PontLook is accurate, current, and complete.
3. Account Registration & Responsibilities
To access certain features of our matchmaking services or client dashboards, you may be required to register for an account. You agree to:
- Maintain confidential login credentials and prevent unauthorized access to your account.
- Promptly notify us at contact@pontlook.com if you suspect any security breach or unauthorized use.
- Accept full responsibility for all activities conducted under your account credentials.
4. Payment Authorization & Financial Terms
PontLook operates on a zero-retainer, pay-per-lead model for training provider partnerships as well as verified store sales. By placing an order or authorizing a lead delivery package:
- Payment Methods: You authorize PontLook and its designated payment processors (including Fourthwall, credit card networks, and PayPal) to charge your selected payment method for all agreed fees and applicable taxes.
- Fee Schedule: Fees for lead packages or services are specified at the time of order confirmation or in your executed provider agreement.
- No Retainers: Services are billed strictly based on delivered and qualified leads or approved transactions; no ongoing monthly setup fees apply unless explicitly agreed in writing.
- Late Payments: Unpaid invoices may incur late interest at the rate of 1.5% per month or the maximum rate permitted by applicable law.
5. Limited License & Intellectual Property
Subject to your compliance with these Terms, PontLook grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the platform for internal business operations.
Intellectual Property Ownership:
All software, platform code, design elements, graphics, text, branding, logos, trademarks, and match qualification algorithms are the sole property of Firstnestcare, LLC / PontLook or its licensors. You may not copy, modify, distribute, reverse engineer, or create derivative works without prior written authorization.
6. Prohibited Conduct
When using PontLook, you agree that you will not:
- Scrape, mine, or harvest data from the platform using automated tools, bots, or scripts.
- Impersonate any person or entity, or misrepresent your affiliation with a corporate training provider or buyer.
- Resell, redistribute, or publish lead intelligence data provided by PontLook to unauthorized third parties.
- Attempt to bypass security measures or disrupt platform infrastructure.
7. Disclaimers & Limitation of Liability
THE PLATFORM AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WHILE PONTLCOK QUALIFIES DECISION-MAKERS AND MATCHES CORPORATE TRAINING NEEDS, WE DO NOT GUARANTEE THAT EVERY MATCH WILL RESULT IN A CLOSED COMMERCIAL TRANSACTION.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FIRSTNESTCARE, LLC, PONTLCOK, ITS DIRECTORS, EMPLOYEES, OR PARTNERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM.
8. Governing Law & Jurisdiction (San Francisco, CA / Delaware)
These Terms shall be governed by, construed, and enforced in accordance with the laws of the State of Delaware and the State of California (San Francisco), United States, without giving effect to conflict of law principles.
Any legal suit, action, or proceeding arising out of or related to these Terms or the PontLook platform shall be instituted exclusively in the state or federal courts located in San Francisco, California or New Castle County, Delaware, and each party irrevocably submits to the jurisdiction of such courts.
9. Contact Us
For questions or legal inquiries regarding these Terms of Service, please contact:
Firstnestcare, LLC d/b/a PontLook
31 Continental Dr, Newark, Delaware 19713, US
Email: contact@pontlook.com